News Tag

Add a Facebook messenger box to your website

15 Jan 2019, Posted by Wagga Web Design in Facebook, News

All websites have a contact form on your page. You answer the emails but you don’t know when they got your reply.

With Facebook Messenger on your website it’s easier for you to make a personal connection with your customer as you appear as a real person rather than some text in an email.

This is the goal – a real relationship with your potential customers. When you use Facebook Messenger to communicate with people, you become more like one of their friends as that’s how they communicate with their friends.

Use the Facebook Messenger box on our home page to find out more!

People don’t like surprises

02 Aug 2018, Posted by Wagga Web Design in Search

Today people can – and do – prepare for every aspect of any experience, big or small. Whether they’re taking a vacation across the globe or dining at a neighbourhood café, people have a low tolerance for surprises.

Google analyzed search trends and spoke to consumers, identifying three motives that drive them to know before they go.

What could they experience?

At the initial stage of research people look to see what the venue/product or service may offer.

Build up their confidence before going somewhere new.

People feel a need to prepare for every detail of their experience – from exploring maps to confirming business hours.

Know exactly what it will cost them.

Nobody likes to be surprised by an unexpected expense. People want to account for every penny up front.

What this means for marketers.

Understand your customers intent

Whether it’s to get excited, build confidence, or save their money, people are using internet searches to shape and validate the decisions they make. Marketers need to determine the reasons behind people’s searches and adapt their websites to suit the need.

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